Trunk Club Review
About Trunk Club
Though its name may be a little misleading, Trunk Club is not a pants company. It’s more like a personal shopping service for men. The company’s main goal is to ease the burden of clothing shopping for extremely busy professionals. To do this, Trunk Club tries to figure out what clothes you like/need through their registration process and a phone or email exchange with a personal stylist. Based on your initial consultation, Trunk Club sends you a variety of tops, bottoms, and accessories from brands such as Bonobos, Jack Spade, and Eton. Trunk Club has an inventory of clothes at their disposal that they use to put together your “trunk.” The value of the service for customers is the ability to dress fashionably without having to invest much time into the shopping process.
The company is able to “keep the lights on” by buying their clothing at wholesale prices while selling them to you at full retail prices. Trunk Club thinks you’ll pay full price for these items because you are a busy professional with no time to even think about your clothes.
Registration: To start the process, I first had to register on Trunk Club’s website and give them some pretty detailed information about myself: height, weight, favorite stores and brands, measurements, and my needs.
Phone Consultation: A couple of days later, I was able to talk to a personal stylist on the phone that tried to get a better understanding of my needs and preferences so she could send me clothes that she thought would be best for me.
Clothes Arrive: Three days later, my “trunk” (a FedEx box), arrived. It was nicely packed with a note explaining that I should try everything on even if I thought, at first glance, I wouldn’t like an item. I realized later why they wanted me to do this. I received an email asking me for feedback on all of the different clothing items: what I liked, what I didn’t like, and why. The more clothes that I try on and give feedback on, the more Trunk Club is able to learn about my style and preferences so they can provide a better match of clothing the next time, and hopefully over time, the process can become more automatic.
Returning Clothes: After trying everything on, I decided to keep none of the 10 items that were sent to me. The items were either too big, too expensive, not my style, or a combination of those things.
Next Steps: I thought about getting another trunk sent to me, but I realized that this service is probably not a good match for me for a couple of reasons:
- Fit: For someone that is smaller than the typical adult male, a lot of brands off the rack just don’t fit me properly. That doesn’t really mesh well with Trunk Club since they pick from a variety of brands that are geared toward the average adult male.
- Price: I just can’t stomach paying full price for clothes and plus, I get such a rush from finding a great deal. This service would take that joy out of my life.
- Time: My time isn’t so scarce that I can’t spare 30 minutes a week to browse online sales. Also, these days, many stores offer free shipping and free returns, so there are a lot of places where I can shop risk-free without ever having to leave my apartment.
In the end, Trunk Club’s service didn’t work out for me, but it may be worthwhile for you to try out just to see what you’d get. It’s free shipping and free returns, so there’s no real risk in testing it out, just a small time commitment in registering for the service and having a phone conversation. If it doesn’t work out, you can always go back to shopping the online sales, like me.
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